Employee and Team Development

Realize the potential of your workforce




8, 9, 10 November 2017

Productivity can be an elusive goal for many organizations.  This masterclass explores why traditional approaches to enhancing productivity have not borne fruit, and what successful companies are doing differently to gain competitive advantage.  It introduces practical and pragmatic approaches to kick start redesign at the workplace, and to help business and organizations create tangible and lasting value.

The Masterclass will be conducted using a mix of instructor-led sessions, case studies, and group activities.  Games are used to help participants understand the impact of process change, and practical hands-on application on the last day helps translate learning to action.

A small class size ensures optimal experience for all participants.

The link between redesign and productivity

The 6-Step approach to job and process redesign

Overcoming constraints in people and processes

Identify and prioritize redesign opportunities

Develop job and process redesign solutions

Use of technology in redesign solutions

Redesign Learning Visit

Guided practical – a hands on approach to redesigning jobs and processes

Industry networking

NTU @ one-north

11 Slim Barracks Rise
(off North Buona Vista Road)

Who Should Attend

Business Owners, Managers and Senior Managers from all job functions who are empowered to implement changes to work processes, or who are tasked to enhance organisation productivity and business outcomes.

Workshop Outomes

In this masterclass,

  • be introduced to concepts, tools, and templates to effectively identify opportunities for improvement and execute redesign at the workplace
  • learn how to approach job and process redesign at your workplace using the practical 6-step approach to successful redesign
  • explore and learn from case studies of actual redesign projects from various industries, including healthcare, retail, food and beverage, hospitality, security, cleaning, environment, transport, logistics, and many more
  • apply new knowledge immediately in a practical project, guided by experienced redesign consultants

What I liked most about this was the total approach towards successful job redesign.  I have gained a better understanding / knowledge of the specific steps involved in job redesign.


Tan Tock Seng Hospital / Jan 2017

I liked that practical ideas and actual case studies were shared.  I have a better idea of the ‘how’ of job redesign.  Leonard is a very engaging trainer!


Carlton Hotel / Jul 2017

The trainer is very good – very engaging.

A good introduction to job redesign and interesting industry practices.


National Healthcare Group / Jan 2017

The exercises allowed us to have a better understading of the applications of redesign.


Wing Tai Pte Ltd / May 2017

Workshop Registration

Registration is open.

The class size is intentionally limited to ensure an optimal experience for all participants.  Book early to enjoy the early bird discount, and to avoid disappointment.

Register online, or download the application form here.