Job and Process Redesign Practitioner Masterclass


8, 9, 10 November 2017

Q: What are the 3 most useful things you have learned from the programme?


  • How to maximise staff potential
  • How to identify areas for redesign
  • Sustainability of redesign

Good sharing of real examples to help us understand concepts.  Able to help break down theories and concepts into simple parts to help us learn

Well thought out flow for the 3 days.  A variety of activities to engage the participants through games, case studies, and a practical session out of the classroom.  2 thumbs up!

Participants at the Masterclass learning from one another, practicing what they learned, and learning through games, activities, and discussions.

Training was engaging and practical