Employee and Team DevelopmentRealize the potential of your workforce
JOB AND PROCESS REDESIGN PRACTITIONER
8, 9, 10 November 2017
The Masterclass will be conducted using a mix of instructor-led sessions, case studies, and group activities. Games are used to help participants understand the impact of process change, and practical hands-on application on the last day helps translate learning to action.
A small class size ensures optimal experience for all participants.
The link between redesign and productivity
The 6-Step approach to job and process redesign
Overcoming constraints in people and processes
Identify and prioritize redesign opportunities
Develop job and process redesign solutions
Use of technology in redesign solutions
Redesign Learning Visit
Guided practical – a hands on approach to redesigning jobs and processes
NTU @ one-north
11 Slim Barracks Rise
(off North Buona Vista Road)
Who Should Attend
Business Owners, Managers and Senior Managers from all job functions who are empowered to implement changes to work processes, or who are tasked to enhance organisation productivity and business outcomes.
In this masterclass,
- be introduced to concepts, tools, and templates to effectively identify opportunities for improvement and execute redesign at the workplace
- learn how to approach job and process redesign at your workplace using the practical 6-step approach to successful redesign
- explore and learn from case studies of actual redesign projects from various industries, including healthcare, retail, food and beverage, hospitality, security, cleaning, environment, transport, logistics, and many more
- apply new knowledge immediately in a practical project, guided by experienced redesign consultants
What I liked most about this was the total approach towards successful job redesign. I have gained a better understanding / knowledge of the specific steps involved in job redesign.Participant
I liked that practical ideas and actual case studies were shared. I have a better idea of the ‘how’ of job redesign. Leonard is a very engaging trainer!Participant
The trainer is very good – very engaging.
A good introduction to job redesign and interesting industry practices.Participant
The exercises allowed us to have a better understading of the applications of redesign.Participant